Refund Policy

7-day money-back guarantee

CallBrixa is sold as a single Inspector plan at $89 per month, which includes 100 minutes of answered call time. We do not offer a free trial. Instead, you may request a refund of your subscription fee within 7 calendar days of your first payment.

What is refunded

• The 89 subscription fee for your first billing period.

What is not refunded

• Overage minutes used beyond the 100 minutes included in the plan, billed at $0.37 per minute.
• Third-party usage charges passed through from telephony, messaging, or calendar providers.
• Billing periods after your first payment.

Eligibility

• The guarantee applies to your first account and your first purchase.
• Duplicate or repeated accounts created to obtain additional refunds are not covered.
• Accounts suspended for abuse, fraud, or violation of the Terms of Service are not covered.
• Your eligibility window is calculated on our servers from the timestamp of your first successful payment.

How to request a refund

Open Billing in your dashboard and choose “Request refund”, or email support@callbrixa.com from the address on the account. Include the business name on the subscription. We process approved refunds to the original payment method; your bank or card issuer determines how quickly the funds appear.

Cancelling

You can cancel your subscription at any time from Billing. Cancelling stops the next renewal; it does not by itself create a refund outside the 7-day window described above.